Privacy Policy

This policy describes how Gruntled Leadership Assessments ("GL", "we", "our") collects, uses, and protects data when coaches, facilitators, and HR professionals ("you", "Customer") engage us to administer leadership assessments for their clients.

From Customers (Coaches/Facilitators/HR):

• Contact information (name, email, company)
• Billing information
• Information about the leader being assessed (name, title, company, contact details)

From Assessment Participants:

• Survey responses (scored items and open-ended feedback)
• Relationship to the leader (manager, direct report, peer, self)
• Contact information for survey delivery (email)

From the Leader Being Assessed:

• Self-assessment survey responses
• Contact information for report delivery

We use the data collected to:

• Administer the assessment (send survey invitations, collect responses, generate reports)
• Produce analysis and coaching materials based on survey responses
• Deliver completed reports to you (the Customer who engaged our services)
• Provide customer support
• Improve our assessment tools and methodology
• Build longitudinal data for leaders who complete multiple assessments over time

GL administrators only. We do not provide direct system access to customers, leaders, or raters.

Reports are delivered as PDF documents to the coach/facilitator who engaged our services. The coach/facilitator controls when and how the report is shared with the leader being assessed.

We do not sell, rent, or share assessment data with third parties except as required by law.

• All data is stored on Supabase, a SOC 2 Type 2 compliant platform
• Data is encrypted in transit and at rest
• Access to assessment data is restricted to authorized GL administrators
• Survey responses are collected via secure, one-time-use links

Active assessments: Data is retained throughout the assessment process and report delivery.

Completed assessments: We retain assessment data to support longitudinal tracking (comparing results over time if a leader completes multiple assessments). This allows us to show development progress when leaders re-assess in the future.

Baseline and comparative data: Aggregated, anonymized data may be used to build industry and role benchmarks.

Customers (coaches/facilitators) can:

• Request deletion of assessment data for a specific leader at any time
• Request a copy of all data associated with a project
• Update contact or billing information

Leaders being assessed can:

• Request deletion of their assessment data by contacting the coach/facilitator who engaged our services or by contacting us directly
• Request a copy of their assessment data

Survey respondents (raters) can:

• Request confirmation of whether we have processed their survey responses
• Request deletion of their responses (note: this may make the assessment results incomplete or unusable)

If you request deletion of assessment data:

• We will permanently delete all personally identifiable information associated with that assessment
• Survey responses, scores, and report content will be removed from our systems
• We cannot recover deleted data
• If longitudinal tracking was planned, deletion of baseline data will prevent future comparison

To request deletion, email support@gruntledleadership.com.

We may update this policy periodically. If we make material changes, we will notify active customers via email. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this policy or our data practices:

Gruntled Leadership Assessments
support@gruntledleadership.com

This policy is written in plain language. If you need clarification on any section, please contact us.